This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Felt my dignity and concerns were addressed..."

About: Manchester Royal Infirmary / Accident and emergency

I came into MRI after I was at stepping hill for a short time concerning my heart I’m 22 and on arrival in the cardiology wards the drs and nurses were quick to give me the treatment and tests needed, within 10-15 mins of having my echocardiogram the drs were quick to take me into theatre for a angiogram all while this was going on the nurses and drs were quick to put my mind at ease, within 30 mins after the angiogram I was told I had no blokages and was placed on the ward for obs overnight, the healthcare assistants were amazing. By the day after I was placed on that ward they told me on the rounds I’d be moved for further tests and obs. On that ward the nurses and healthcare assistants were great there as well. I left on the Saturday with a diagnosis and treatment plan. Can’t thank them all enough as a support worker myself it’s a great feeling to know I’m receiving quality care. Thanks to all the healthcare staff at MRI I’m now on the mend you do a cracking job!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Manchester Royal Infirmary 5 years ago
Manchester Royal Infirmary
Submitted on 24/09/2018 at 09:05
Published on nhs.uk at 10:05


Thank you for taking the time to post your positive comments on the NHS website following your recent attendance at the Cardiology Department of the Manchester Royal Infirmary.

It was very kind of you to take the time to write and compliment the staff as it is good to receive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you received quality care.

We can assure you that we have passed on your thoughts to the Head of Nursing, Specialist Medical Services, Manchester Royal Infirmary, so that your comments can be shared with the teams involved in your care.

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k