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Made to feel comfortable and welcome

Posted By empathysf35

"Made to feel comfortable and welcome"

About: Liverpool Womens Hospital / Reproductive Medicine

(as a service user),

Me and my partner went through IVF at Liverpool women's hospital. The hospital is very clean and the staff made us feel comfortable and welcome. The staff at the Hewitt fertility centre are kind, friendly and make you feel welcome from the first appointment, also are very happy to help with any issues or concerns you may have, They are very understanding too which is great. 

My partner and myself couldn't thank the staff at the Hewitt centre Liverpool enough for all their help + support they have given us through our Journey,

Thank you

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Responses

Response from Liverpool Women's NHS Foundation Trust 5 years ago
Liverpool Women's NHS Foundation Trust

Submitted on 19/09/2018 at 12:45
Published on Care Opinion at 12:57

Thank you so much for your lovely feedback. I’m so pleased to hear that you found our hospital clean and welcoming and that all of our staff provided such a positive experience for you both throughout your treatment journey. I have passed on your comments to our staff as they are always appreciative of patient’s feedback. Once again thank you for taking the time to send in your comments.

Kind regards

Christine Malone

Matron

Hewitt Fertility Centre

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