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Support for person with Special Needs

Posted By another friend

"Support for person with Special Needs"

About: Pinderfields General Hospital / Orthodontics

(as a friend),

Last Friday I accompanied a patient diagnosed with Learning Difficulties as she required a general anaesthetic for dental surgery. Everyone from reception to discharge was very well prepared and ready to support her. Her 'VIP' status worked very well. The surgeon was excellent, patient and supportive answering a multitude of questions (sometimes totally unrelated)  and the anaesthetist was equally professional and skilled in helping to manage a very anxious and difficult patient. The surgery was successful and the patient proud of what she has achieved. A very successful outcome. Thank you

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Responses

Response from Pinderfields General Hospital 5 years ago
Pinderfields General Hospital

Submitted on 03/10/2018 at 09:25
Published on nhs.uk at 11:06

Thank you for taking the time to post your comments regarding your recent experience.

I am so pleased to read that all of the staff involved in your patient's care and treatment were supportive and in particular, the VIP status working really well.

I will pass on your lovely comments to the team as they will be thrilled to know what a positive impact they had.

Thank you again.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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