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Patient care for my heart

Posted By Newland

"Patient care for my heart"

About: Stoke Mandeville Hospital / Cardiology

(as the patient),

Was seeing a Cardiologist at Stoke Mandeville; slightly nervous not knowing what to expect and the outcome after a scare and admission to A & E in Kent. All staff were so kind, thoughtful, respectful throughout. Explained in measured and clear terms the outcome from various tests. Was seen on time. Came away feeling reassured and informed as to what had happened and the future. Have had various other consultations there and same level of service and care.  

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Responses

Response from Buckinghamshire Healthcare NHS Trust 5 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 20/09/2018 at 12:13
Published on Care Opinion at 14:53

Dear patient

I am very pleased to learn that you were delighted by the kind, thoughtful and respectful staff that cared for you when you saw the Cardiologist at Stoke Mandeville Hospital recently.

It is further encouraging reading that you were reassured and informed of what to expect in the future.

I will ensure your lovely words of praise are passed on to the Cardiology team for their attention and further encouragement.

Kind regards

Patient Advice & Liaison Service

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