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"Wait in A&E"

About: St Helier Hospital / Accident and emergency

I brought my elderly father to A&E . He had been discharged 3 days earlier after a catheter insertion. He was in terrible pain, had been vomiting and was dehydrated. That was 4 hours ago. We are still waiting to be seen! No fluids, no concern from anyone, just being fobbec off when I ask when he is going to be seen, it is outrageous. This is an organisation that simply does not care about its patients.

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Responses

Response from St Helier Hospital 5 years ago
St Helier Hospital
Submitted on 19/09/2018 at 16:41
Published on nhs.uk at 17:06


Hi, we are sorry to hear that you aren’t happy with the care your father has received from us, we would recommend that you contact our Patient Advice and Liaison Service on 01372 735243 (Epsom) 020 8296 2508 (St Helier) or email: est-tr.PALS@nhs.net.

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