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"Torn cuff ?"

About: Maidstone and Tunbridge Wells NHS Trust

Went to a and e17 th July x ray told I have torn muscle would see physio on 19 th physio said to see fracture clinic 30 July sent for Mir scan 13 August by then had pin and needles all the way up arm 17 August tried to get through to clinic 4 times no reply rang 17 August to try to get sooner appointment they said they would ring back they did and said go to a and e.this I did on 18 was told they could not do any thing as doctor was on holiday I would have to wait giv CO CODAMOLS and sent home .have been taking 8 CO CODAMOLS a day so 55 days 3 September rang pals again could not get answer left call that rang back about 4 15 and said they would ring back .6 September rang pals as did not call back they said they would find out for me and would ring back this time they did and told me my Mir scan would be looked at on Monday . My next appointment is on 17 September but I still don't no what is happening

I still have pins and needles and can not sleep a lot at night it will be 65 days since I started all I have had is a sling and CO CODAMOLS no body wants to no and sorry is rubbish

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Responses

Response from Maidstone and Tunbridge Wells NHS Trust 5 years ago
Maidstone and Tunbridge Wells NHS Trust
Submitted on 27/11/2018 at 12:25
Published on nhs.uk at 13:06


Dear Bill,

Thank you for taking the time to review the service you have received for your shoulder injury.

We're sorry that you had such a frustrating experience and hope that following your contact with PALS, your care and treatment got back on track.

If you need any further assistance in this matter, please don't hesitate to get in touch on 01892 632953 or by email to mtw-tr.palsoffice@nhs.net.

Kind regards, The PALS Team.

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