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"Pleased with the whole experience"

About: Marie Stopes International Bristol Centre

I first came to the clinic and had a scan at 9 weeks pregnant. I had an appointment for the following week to have the surgical abortion. I was in the waiting room for about an hour then signed the consent forms. I was then sent back into the waiting room, after a while I was unsure wether or not I was making the right decision, so I left. The staff were all very understanding and supportive! A few weeks later I had decided that it was the right choice for me. So I had another appointment, I was around 15-16 weeks pregnant. When I got the the clinic I had another scan, then sat in the waiting room for about an hour, signed the consent forms, then sat back in the waiting room for another 30 mins. I was introduced to the staff that would be taking care of me, and introduced to the surgeons. While in the treatment room I was given tablets to soften my cervix and had to wait 3 hours for those to work. I then had surgery. Was supposed to be in there for about 20-30 mins. Ended up being 45-1hr, due to heavy bleeding. After surgery the staff monitored me carefully and frequently. (Which I’m thankful for!) as I was nervous about that amount of blood I was losing. I stayed at the clinic for around an hour and a half after surgery, then was allowed to go home. All staff at the clinic are approachable so I didn’t feel uncomfortable asking questions. They were very understanding and reassuring!!

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Responses

Response from Marie Stopes International Bristol Centre 5 years ago
Marie Stopes International Bristol Centre
Submitted on 08/10/2018 at 11:33
Published on nhs.uk at 12:06


Thank you for taking the time to post your feedback.

It’s very important to us to know our client’s opinions and we are currently focusing on this aspect of our services. Your information will be reassuring for anyone in the same situation. Your comments will be passed on to the team and I’m sure this will be a boost to morale. We wish you all the very best from Marie Stopes UK.

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