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"Excellent service wonderful dr and nurses"

About: Medway Maritime Hospital / Gynaecology

Today I had a hysteroscopy with a particular doctor and two nurses who I regret Not remember their names. I was incredibly nervous and was immediately put at ease by this team of wonderful people. I felt so at ease immediately and was treated with dignity and respect. Everything was explained to me thoroughly and I felt very much involved and informed about the procedure. The nurses and the dr spoke calmly to me and talked me through the procedure throughout even showing me my womb and Fallopian tubes on the screen. It was pretty much painless and I couldn’t have asked for a better experience. The nhs is so stretched at the moment but the care and dedication by the individuals caring for me during my outpatient appointment at medway was way beyond my expectations. Thank you to the doctor and your team for caring for me today and making a scary procedure bareable.

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 5 years ago
Submitted on 21/09/2018 at 09:46
Published on Care Opinion at 14:58


Thank you very much for your lovely comments which we will be delighted to share with the team who cared for you recently.

We are glad everything went well on the day and that you were felt at ease as this always helps with any procedure.

Kindest regards,

The Patient Experience Team

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