"Virtually impossible to access"

About: Hertfordshire Partnership University NHS Foundation Trust Hertfordshire Partnership University NHS Foundation Trust Hatfield AL10 8YE

Posted via nhs.uk 5 years ago

Waiting for a referral takes forever and then you're directed to some spurious CBT workshop. No other health conditions are treated so poorly. Unless you're in a crisis forget getting any substantial kind of help, and judging from other people's comments even then...

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Hertfordshire Partnership University NHS Foundation Trust

Submitted on 14/09/2018 at 08:39

Published on nhs.uk at 11:06

I am very sorry that you have been experiencing difficulty with one of our services.
In order to look into your concerns we will need more information - including which service you are referring to and in which location.
If you would like us to look into this for you please contact our Patient Advice and Liaison Service (PALS) by email on hpft.pals@nhs.net or by phone to 01707 253916 (please leave a name, contact number and message and someone will ring you back).
Thank you
Mary Stephenson
Complaints and Service Experience Manager

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Virtually impossible to access

"Virtually impossible to access"

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