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"Occupational Health Service the Willows Clinic, Chislehurst."

About: Bromley Healthcare / Occupational therapy for adults

(as the patient),

I have experienced rheumatoid  arthritis for 20 years which has steadily encroached and damaged a majority of my joints. This condition has been complicated by a spinal cord compression within T11 and T12, which has now restricted my walking and upright balance ability. 

As these complex condition have gradually impacted and restricted my  independence on general domestic life, be it cooking, washing or dressing, my G.P.  informed me Occupational Health (Willows N.H.S. Clinic, Chislehurst) would be in contact.

Some weeks latter I received a phone call from an Occupational Therapist (Jenny) who arranged a home visit. This initial introduction and the consequential visits thereafter have been a wonderful experience. Physical aids for washing, toiletry needs and an articulated chair for comfort of sitting and assistance in gaining a standing position have been supplied. These aids were accompanied by comprehensive instructions from the Occupational Therapists, as well as general support and advice on navigating daily life within the home.   

I can only praise the Willows O.T. and Physio Therapy team for their wonderful support and understanding of my needs, which has made my daily life routine considerably better.  

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 5 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 17/09/2018 at 10:06
Published on Care Opinion at 12:25


Dear Contented Bob

Thank you so much for taking the time to feedback regarding the service that you have received from Bromley Healthcare.

I am delighted that staff by understanding your needs have been able to improve your daily life routine.

I will of course ensure that the members of the team see your posting.

Wishing you all of the very best

Julie

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