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"I have found The Chaple Practice Center to be..."

About: Slough Walk-in Health Centre

During my time at this practice I have found all members of staff from receptionists, nurses and doctors to be extremely helpful and understanding. I cannot speak to highly of them.

On arriving 25 minutes early to my appointment yesterday I was amazed watching the reception staff and what they have to put up with! During my time I witnessed over 5 patients, who had arrived late for their appointment (2 of them were over thirty minutes late) and expected to still see the doctors. A number of then were rude and one even tried to blame the receptionist because no other appointments were available. I just cannot understand how they make it through the day! Gold medals for them I say.

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Responses

Response from Slough Walk-in Health Centre 5 years ago
Slough Walk-in Health Centre
Submitted on 13/09/2018 at 17:47
Published on nhs.uk at 18:06


Thank you so much for your feedback, we do take all feedback seriously and act and share with all staff to improve services for our patients. If you have any further feedback or suggestions on improvements we can make for the patients, please let the Practice Manager know.

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