This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Within a short time she was very able to get about

Posted By Lizzie B

"Within a short time she was very able to get about"

About: University Hospital Wishaw / Stroke Unit (Ward 11)

(as a relative),

At every stage from dialling 999 to admission to Ward 11 the relatives' experience was a positive one. My mother had a stroke and fall and at A&E and once admitted to Ward 11, was treated with the upmost care, respect and friendliness by all the staff.

Within a short time (and lots of rehabilitation from the nurses, physiotherapist and occupational therapist) she was very able to get about and it became clear that she would get home as soon as a Social Work care package was put in place.

We were invited to a Carers' Meeting then a Social Work meeting then things fell into place with a 4x a day care package at home. Within 3 weeks and 2 days this 90 year old got home! Well done to the NHS for caring for her.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Janice McClymont, Occupational Therapy Head of Profession, University Hospital Wishaw, NHS Lanarkshire 5 years ago
Janice McClymont
Occupational Therapy Head of Profession, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 19/09/2018 at 10:13
Published on Care Opinion at 10:21

picture of Janice McClymont

Dear Lizzie B,

I am sorry to hear about your mother's recent stroke and fall. This must have been a very anxious time for you and your family, I am delighted to hear that your mother has returned home, and that you had such a postive experience of her care

Thank you for taking the time to provide feedback on your experience of your mother's care, rehabilitation and discharge planning arrangements. I will ensure that the team are made aware of the positive impact that this co-ordinated team approach s has made to your mother.

Best wishes

Janice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Claire Rae, Head of Physiotherapy and Professional Lead, NHS Lanarkshire 5 years ago
Claire Rae
Head of Physiotherapy and Professional Lead,
NHS Lanarkshire

Submitted on 19/09/2018 at 10:29
Published on Care Opinion at 10:50

picture of Claire Rae

Dear Lizzie B

Thanks for taking the time to post your comments. Firstly sorry to hear that your mother has recently suffered a stroke. I am delighted to hear that she managed to get back to her own home after a such a short time in Ward 11. Your positive comments will be passed onto the team who will also be delighted to hear that they have supported your mother to achieve the outcome that she desired. I hope your mother continues towards a full recovery.

Thanks again

Claire Rae

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k