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"Poor discharge for elderly patient."

About: Russells Hall Hospital / Respiratory medicine

We felt that my elderly father was discharged before he was fit. We were told it was very unlikely he would last more than 24 hours on admission to hospital but he pulled round and he improved slightly but was still very frail and we were told he was very poorly.

A week after admission he was sent for rehab in a step down unit which we felt was too soon but put our trust in the doctors looking after him. He rapidly declined after discharge and that same night the paramedics were called after he became unresponsive and had unstable vital signs, but on them contacting the hospital they were advised for him not to return as they said that was how he had been on discharge??

The next night paramedics were called again as he was worsening; again the same response from the hospital. We then agreed with an out of hours doctor that he was palliative and we were happy for him to be looked after in the step down unit with medications to keep him comfortable. It then came to light that his DNAR form, completed in hospital was filled out incorrectly, making it void, so it necessary for him to return to hospital where he was made ‘end of life’ on arrival. We feel miffed by the whole experience, it made us feel as though he was pushed out ASAP as they needed the bed for the next ‘number’ sorry patient.

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Responses

Response from Russells Hall Hospital 5 years ago
Russells Hall Hospital
Submitted on 13/09/2018 at 14:29
Published on nhs.uk at 15:06


Thank you for taking the time to let us know about your father’s visit to our hospital.

We are very concerned by some of the issues you have raised and ask that you contact our Patient, Advice and Liaison Service (PALS) if you haven’t done also already. We always aim to learn from feedback and would welcome the opportunity to investigate this further. PALS can be contacted via Freephone 0800 073 0510 or via email dgft.pals@nhs.net

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