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"Facial cyst removal"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I would like to thank everyone at the Holme Valley Memorial Hosptial for the excellent service that I received.   From the moment I arrived, to the moment that I left, I was made to feel that I mattered.   The service received by the specialists was fantastic - taking time to explain the procedures, how/why things have happened etc - in such a way that it was easily understandable to someone without a medical background.   The staff put me so "at ease" throughout.   I am absolutely delighted with the care that I received.   First class throughout.   Thank you all very much.

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Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 5 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 11/09/2018 at 12:50
Published on Care Opinion at 15:38


picture of Emma Boyes

Hello RJ1908

What lovely feedback! I will pop this into an email and send it across to the team this afternoon. I am sure they will enjoy reading your comments and observations!

Thank you

Emma

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