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Excellent reception

Story from nhs.uk

"Excellent reception"

About: Gravesham Community Hospital

I have just arrived in the minor injuries unit and have been met by the most helpful and efficient receptionist, who went out of her way to help me. And has been great with other people too. I haven't been seem yet but hope the rest of the visit goes well.

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Responses

Response from Gravesham Community Hospital 5 years ago
Gravesham Community Hospital

Submitted on 10/09/2018 at 12:31
Published on nhs.uk at 13:06

Dear Helen

We will pass on your kind comments to the receptionist at Gravesham Minor Injuries Unit. That first point of contact is so important for our patients and we are pleased to learn that she was so helpful to you and to others.

Best wishes

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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