This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent Care"

About: Nuffield Health, York Hospital

I was referred to the hospital by the foot clinic in York and feel very lucky to have been looked after by aq surgeon who operated on my feet with two separate surgeries.

The surgeon has guided me through the surgeries with kindness and respect, and I immediately felt that I was in safe hands. The surgeon explained all aspects of my care in detail and this helped me to stay calm on the days of my operations.

I found all hospital staff to be very professional and caring, I was given excellent advice from the physiotherapists and the nurse at my pre op appointment, taken great care of by the nurses during my stay at the hospital and afterwards in out patients when I had my dressings changed.

I have recommended this surgeon and York Nuffield hospital to my family, friends and colleagues who have asked about my experience.

The surgeries are life changing for me, my feet were painful and I have spent the last ten years not taking my shoes off in public due to embarrassment. I am now confident enough to go swimming and take exercise classes, which in turn will help me to lead a healthy life.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nuffield Health, York Hospital 5 years ago
Nuffield Health, York Hospital
Submitted on 30/10/2018 at 17:21
Published on nhs.uk at 18:06


Dear Patient,

Thank you very much for taking the time to provide this fantastic feedback. I have shared this directly with the senior team at the hospital.

At Nuffield Health one of our founding principles is to deliver excellent patient care and it is very pleasing to read we achieved this during your recent admission.

On behalf of both the Matron and the support staff at Nuffield Health York Hospital, we would like to thank you once again for taking the time to provide this feedback and we would like to wish you the very best wishes on your road to recovery.

Best wishes,

Ben Bellchamber

On behalf of Nuffield Health York Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k