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I cannot praise this service enough

Posted By sigmaxy94

"I cannot praise this service enough"

About: Ayrshire Central Hospital / Douglas Grant Rehabilitation Centre

(as a service user),

I cannot praise this service enough 

Having few weeks physio with Grace (amazing)

I have been so grateful. I enjoy my exercises knowing I am doing the right thing for my knees + back and getting my confidence back its great.

All staff so pleasant + helpful.

Thanks everyone from my home visit 

from everyone involved;

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/09/2018 at 14:37
Published on Care Opinion at 16:44

picture of Eunice Goodwin

Dear sigmaxy94,

How this must have transformed things for you and it is delightful to hear. I will be very pleased to pass your gratitude to Grace and the other members of the team. Thank you for taking tome to share this with us.

Best wishes for your onward recovery,

Eunice

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