"Visited emergency department"

Visited emergency department because my GP didn't have appointment available and I needed antibiotics.

It took me over 4hours to see a GP. There was literally no way of knowing when my turn would be to be seen as I was not given a ticket, there's no overhead monitor to show you where in the queue you are.

Literally every time Dr was coming out calling for patients no body knew when they turn was. Some people including myself could even go to toilet worrying I might lose my chance to see the Dr.

Receptionist were pleasant enough to ask where in the queue I was but there's so many time I could ask them for update.

Seems like a single patient who went in before me took 45minutes to be seen and get checked up however when I went in it only took 5min.

I mean for a hospital who is established for many years this waiting time is really poor. Once I saw the doctor who gave me prescription for antibiotics at 03:00 am I was told all the pharmacies including the hospital one are closed and I needed to go to a pharmacy the next day. They could easily offer me pre-packed antibiotics for emergency patients but Dr refused to help me.

The plus side was I guess every one was trying their best but seems like there's fundamental issues needed to be addressed and get improved. Hope the management could somehow make life for patients and staff easier. Thank you for seeing me and in advance for looking into my review