This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Amazing care, lovely staff, well organised..."

About: Southampton General Hospital

My adult son was cared for during a very acute phase of the start of a chronic illness. The care and commitment shown by staff was outstanding. The knowledge and skills they used really helped my son. The staff even though visibly tired after long shifts remained calm and with a sense of humour. As a parent, I felt included in my sons care. My son understood his treatment as did I. The communication with GP for after care was meticulous. As well as all this the ongoing care shown by staff continues to be outstanding. I can't praise the staff highly enough and feel a deep sense of gratitude for all the care he received.

The ward itself was well organised and immaculate. Food for visitors is well supplied at canteen where there is traditional meals and healthy alternatives. There is a Marks and Sparks and a very useful 24 hour Costa. Very comforting.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura White, Head of Involvement & Participation, Experience of Care Team, University Hospital Southampton NHS Foundation Trust 5 years ago
Laura White
Head of Involvement & Participation, Experience of Care Team,
University Hospital Southampton NHS Foundation Trust
Submitted on 29/11/2018 at 15:55
Published on Care Opinion at 16:43


Thank you so much for sharing your's and your son's experience, I am very pleased to hear that you were both kept informed of the plan for treatment. Please accept my apologies for the length of time taken to respond to your comments and I will share with team.

kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k