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Care Opinion

Unhelpful service

Posted By Ameliam

"Unhelpful service"

About: West London NHS Trust

(as a service user),

I had a telephone assessment and I feel very unsupported, I feel more depressed and anxious after the phone call as I feel so unsupported and as if my illness is not being taken seriously. No questions were asked and equally no answers were given.  

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Responses

Response from West London NHS Trust 5 years ago
West London NHS Trust

Submitted on 17/09/2018 at 09:42
Published on Care Opinion at 12:24

Dear Ameliam

I am sorry to hear that your experience has not been positive. If you would like to contact me on the number or email below I will look into this.

Many Thanks

Amanda Jones

Deputy Head of Operations - Access and Urgent Care

amanda.jones@wlmht.nhs.uk

0770 281 6160

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