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"Faultless clinical staff - thank you"

About: The Great Western Hospital

Attended for a 2 week wait priority screening. The staff were exceptionally caring and I couldnt fault them.

After our initial investigations, we were kept waiting a very long time however; with no information as to how late the clinics were running. I cant help thinking the service could be made much more efficient (and less stressful for the patients and staff) in this respect, though this is no reflection on the clinical care we received.

Thank you all

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Responses

Response from The Great Western Hospital 5 years ago
The Great Western Hospital
Submitted on 18/12/2018 at 16:20
Published on nhs.uk at 19:05


Thank you for taking the time to tell us about your experience. We are sorry to hear not all aspects of the care you received meet expectations.

If you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing gwh.pals@nhs.net or calling 01793 604031.

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