"Thank you for all the good care"

About: Mental Illness and Personality Disorder (Essex) / Audley

(as a staff member posting for a carer/relative),

Dear Staff of Audley ward, My husband and I would like to thank you all for the good care you took of our son whilst he was with you.  we know at times he was not the easiest patient but you persevered with him and we are grateful.

we would also like to thank the reception staff who at times quickly answered telephone calls and when visiting the hospital were always ready to be helpful and reassuring.

your job is a difficult one, we were grateful to see how dedicated the staff were - of all ranks - and how many there were of you to help the patients.

We wish you well in the future and thank you again.

Responses

Response from Patrick Okoli, Operational Lead, Mental Illness and Personality Disorder Essex, St Andrew's Healthcare nearly 2 years ago
Patrick Okoli
Operational Lead, Mental Illness and Personality Disorder Essex,
St Andrew's Healthcare
Submitted on 23/08/2018 at 09:30
Published on Care Opinion at 09:30


Thank you for the positive words, we really appreciate your comments, these gives us reassurance to continue supporting Patients and ensuring we offer them the best care possible.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful