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Ulcerative colitis

Posted By vulpeculasc36

"Ulcerative colitis"

About: Victoria Hospital (Kirkcaldy) Victoria Hospital / Gastroenterology Victoria Hospital / General Surgery

(as a parent/guardian),

My daughter was in severe abdominal pain and was sent by her local doctor to A & E only to be diagnosed with ulcerative colilis. The staff on all wards were brilliant, very considerate especially when I wanted to stay with her. I feel across the experience the doctors have been forthcoming and answered all the questions I've had. Only a  small request of a better handover between wards. My daughters treatment ended as she left AU and wasn't continued  ( I feel) soon enough which lead to a small remission in her health. As soon as treatment through fluids and steroids was re established she picked up. For any mother seeing her child suffering and knowing there is nothing you can do yourself to fix it is heartbreaking. I cannot thank the staff enough for their patience and time in making my daughter and I feel better.

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 5 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife

Submitted on 25/08/2018 at 09:58
Published on Care Opinion at 13:22

picture of Arlene Brown

Dear vulpeculasc36,

Thanks for sharing you and your daughters experience. I can understand this must have been a diifficult time for you both.

It sounds like a lot of things went well during your daughters admission which is good. However you have also highlighted a couple of points in relation to continuation of treatment and communication between transfer of wards. If you were willing I would be happy to understand more about these concerns. We are always striving to improve our patient experiences and feedback is therfore important.

If you wish, I can be contacted on, 01383 623623 ext.22937

Regards Arlene

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