The doctor referred to Royal Blackburn, Cardiology for further consultation regarding irregularities with echo-cardiogram.
Instead of getting an appointment letter, I received a referrals letter, which, because of a pre-booked appointment for 29th October will not book me another one earlier.
I do NOT wish to cancel this appointment, but I do need to make an appointment for a different problem.
The receptionist insisted I telephone the tel number on booking sheet.
The gentleman I spoke to insisted I needed to speak to surgery again and insist they make an appointment with hospital..
Each time I try to telephone, I am cut off after a few rings.
I do not believe this is an accident.
I think the Receptionist, who, unusually for this practice, was not at all helpful or knowleldgeable,
I think she was cutting me off.
"some reception personnel"
About: Dr A Calow's Practice Dr A Calow's Practice Blackburn BB2 1UW
Posted via nhs.uk
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