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Filthy

Story from nhs.uk

"Filthy"

About: William Harvey Hospital (Ashford) / Older people's healthcare

I have been a Registered nurse for 42 years and have never seen such a filthy hospital. I wonder how CQC has rated the level of cleaning when it does not appear to have been done for a long time. The corners of the floors by the sinks are thick with hair , dust and fluff. If this indicative of a poor standard which I hope is not applied to the rest of the hospital

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Responses

Response from William Harvey Hospital (Ashford) 3 years ago
William Harvey Hospital (Ashford)

Submitted on 19/08/2020 at 12:24
Published on nhs.uk at 14:33

Thank you for your email and we were sorry to read about the concerns you had with the standard of cleanliness within the hospital. We would like to be able to identify the area where you attended in order to take this forward. We would ask that you contact our Patient Advice and Liaison Team (PALS) on 01227 783145 or via our email address, which is ekh-tr.pals@nhs.net . You can also log onto our website www.ekhuft.nhs.uk and click on the relevant ‘C’ to be taken to an online form, which you can complete with your concern and submit to us.

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