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"Excellent care."

About: Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital / General surgery

(as the patient),

I was admitted for varicose vein surgery in the day unit. I just wanted to let you know about the excellent care and attention I received from all your staff. Especially Staff nurse Rachel and state enrolled nurse Rihanna among the many other staff the care I received was outstanding. Unfortunately I was kept in overnight as I don’t do to good with anaesthetic and was transferred to an overnight ward where I was put in the care of staff nurse Ashleigh and Margaret again they did a wonderful job looking after me making sure I was comfortable free from pain. Next morning Julie Margaret to over. They managed to get my compression stockings on without causing me to much discomfort. My whole experience was excellent even theatre staff and the lady who brought the tea was very friendly. I would like you to pass on my kindest regards to all your staff they do a fantastic job in difficult circumstances sometimes I’m recovering well at home at the moment. Mr Yapanis has done a fantastic job on my varicose veins. Thank you.

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Responses

Response from Margaret Mclay, Senior Charge Nurse, Ambulatory Care/Day Surgery, NHS Forth Valley 5 years ago
Margaret Mclay
Senior Charge Nurse, Ambulatory Care/Day Surgery,
NHS Forth Valley
Submitted on 16/08/2018 at 13:55
Published on Care Opinion at 13:58


Thank you so much giving such lovely feedback. I have shared it with all the Day Surgery and theatre staff - including the Student Nurse Rihanna. I wish you well with your recovery from surgery.

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