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Excellent service

Story from nhs.uk

"Excellent service"

About: Stroud General Hospital

Arrived at 9.05 am. Seen by receptionist to book in, how refreshing to be greeted with a smile and sense of humour, barely sat down and we were in triage ; my 90yr old gramp was treated with respect and compassion.

Everything explained clearly loudly (as he's a little deaf) directly to my Gramp.

Xray and pain relief given seen by the nurse and back out the door with treatment plan. Minor injury units should be used more, especially as the staff are excellent and thorough at their job.

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Responses

Response from Stroud General Hospital 5 years ago
Stroud General Hospital

Submitted on 16/08/2018 at 12:29
Published on nhs.uk on 18/08/2018 at 03:41

Thank you for your lovely feedback regarding your recent Minor Injuries & Illness Unit (MIiU) at Stroud General Hospital.

Your comments will be forwarded to the MIiU Manager to share with her team; they will also be recorded in our August report for senior managers. Best wishes, Patient Experience Team, Gloucestershire Care Services NHS Trust.

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