This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Friendly staff of all different departments"

About: Royal Hallamshire Hospital / Rheumatology

(as the patient),

Following a recent visit to the Rheumatology Clinic (Outpatients) I felt I had to write a few words to express how happy I was with the way all the staff conducted themselves, not only in this department but throughout the hospital. Where I got "lost" in the corridors I was approached by friendly staff of all different departments and responsibilities to help me find my way, without having to ask. 

When at the clinic the staff were again friendly, efficient and very willing to explain as fully as possible what their findings were and any procedures that I needed.
The service was very prompt and the visit ran very smoothly and to the time I had been allotted.
The doctor I saw was very good at explaining things to me, as it was my first visit.
A big thank you to all the staff involved. (This includes X Ray dept)
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 20/08/2018 at 13:47
Published on Care Opinion at 16:37


Thank you for leaving feedback and it is great to learn you had a good experience. Your kind words will mean a great deal to the staff concerned as they do strive to provide high quality care and treatment. They will really appreciate receiving this.

With thanks and all best wishes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k