This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Dreadful Staff

Story from nhs.uk

"Dreadful Staff"

About: St Mary's NHS Treatment Centre (Portsmouth)

Abrupt reception not just towards me, but as I sat waiting no-one was made to feel welcome either at the desk or on the telephone.

Doctor told me he didn't know why my GP had sent me there. Said that there was nothing wrong and that I should wear glasses. This was after I'd said wearing glasses has not resolved the problem. Pretty much sent away as though I was a time waster, eyesight is deteriorating and I now dont know who to turn to.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Mary's NHS Treatment Centre (Portsmouth) 5 years ago
St Mary's NHS Treatment Centre (Portsmouth)

Submitted on 03/08/2018 at 11:49
Published on nhs.uk at 12:06

Thank you for taking the time to provide feedback on your recent treatment at St Mary’s NHS Treatment Centre.

At St Mary’s NHS Treatment Centre, we strive to provide a high quality and patient focused service and by being informed where elements of that service has not achieved the desired outcome, we can review our current practices and implement improvements.

We would like to offer you the opportunity of discussing your concerns in more detail. If you would like to take up this offer, please could you contact the Patient Services Manager, Louise Quirk at louise.quirk@careuk.com at your earliest convenience

Kind Regards

Lisa Mould

PA to Hospital Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k