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Absolutely first class - an NHS to be proud of

Story from nhs.uk

"Absolutely first class - an NHS to be proud of"

About: Royal Oldham Hospital

What I liked

I recently was admitted to ROH to have my baby. The care and treatment both medically and pastorally was exceptional. Every single staff member from midwifes, doctors through to the person who brought breakfast was friendly, polite and interested in my and baby's health and well being. It wasn't the most straight-forward of births but at every step of the way I was informed about what was happening and why, and at all times felt that I was in safe hands.

In my professional life I investigate complaints about the NHS and this was my first experience of receiving inpatient care and I cannot say how good the service that I received was.

What could be improved

The amount of choice that patients are given for meals is astounding, although welcome I'm sure that money could be saved by reducing this choice and that patients would understand this

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Responses

Response from Royal Oldham Hospital 12 years ago
Royal Oldham Hospital

Submitted on 06/12/2011 at 09:28
Published on nhs.uk on 07/12/2011 at 04:00

Thank you for adding your feedback on the care you received at the Royal Oldham Hospital. We will share your comments with all the staff on the labour and maternity wards. Staff always aim to provide the best care possible and they will be really pleased to hear that you had such a positive experience.

Many thanks.

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