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Unqualified staff

Story from nhs.uk

"Unqualified staff"

About: Malling Health - Dipple Medical Centre

I am fed up with the staff at this surgery. I had to do a urine test 3 times because they lost the sample twice. I am also fed up with the way one particular staff member treats people. She is rude and abrupt

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Responses

Response from Malling Health - Dipple Medical Centre 5 years ago
Malling Health - Dipple Medical Centre

Submitted on 31/07/2018 at 13:53
Published on nhs.uk at 15:30

I would like to investigate this properly, if you would like to discuss this or are able to give me a little more information please contact me at the surgery. This is not the level of service that we aim to provide to our patients.

Many Thanks

Kate Senior

Practice Manager

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