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Care Opinion

Loud noises advice

Posted By Lori

"Loud noises advice"

About: Borders General Hospital / Audiology

(as a service user),

My child has longstanding difficulties hearing certain noises like strimmers. Dawn gave me advice on how to change his behavior and has made school and family outings much easier. Through the advice given she has totally changed how we respond to the situation. She truly is a star. ⭐

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Responses

Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders 5 years ago
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders

Submitted on 30/07/2018 at 10:27
Published on Care Opinion at 10:40

Dear Lori

Thank you for taking the time to share your story about your recent visit to our Audiology department with your child.

I was pleased to hear that you had such a great experience and found the advice that Dawn gave you to make a difference to your family life. I will ensure your story is shared with Dawn and thank you again for letting us know about your experience.

Getting feedback directly from patients makes a huge difference to the staff at NHS Borders, it is greatly appreciated.

Regards,

Karen

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