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"Theatres day & bed staff 1st Class"

About: Forth Valley Community Services / Health visiting Forth Valley Royal Hospital / Dermatology

(as a service user),

Jan Visited GP.

Awaiting dermatology appt.

*Not aware of fast track system.

Feb. Seen by consultant who very quickly got me appt with consultant for excision "

Seen by consultant later in Feb. Poor communication - told the SCC was now quite extensive and would need day surgery, end of march surgery & pinch graft.

Theatres day & bed staff 1st Class 

1st Dressing - graft did not take and advice three times weekly dressing - great difficulty access community dressing service. Not given info about other dressing service till 2nd week  in.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 5 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley
Submitted on 27/07/2018 at 15:58
Published on Care Opinion at 16:38


picture of Pauline Donnelly

Dear courageqh78

Many thanks for taking the time to get in touch. Its really important that we hear from our patients about their experience.

I was wondering if I could ask you to get in touch with me, as I would really like to hear about your journey, this will let me look at what we could do have done differently. You can contact me, Pauline Donnelly on 01324 566660 or alternatively your can email me pauline.donnelly1@nhs.net

I look forward to hearing from you.

Kindest regards

Pauline

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