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Nothing but praise and thanks to all staff here

Story from nhs.uk

"Nothing but praise and thanks to all staff here"

About: Nuffield Health, Brighton Hospital

Just returned home to Cumbria from the Nuffield Brighton, following major GRS surgery, whilst there I could not of been treat with more respect and dignity from the moment I stepped through the door.

From reception, the surgical staff to the awesome nursing staff, who had to put up with me all of them barring none are brilliant, knowledgeable, and experienced in caring for me and my issue.

The food once allowed was fantastic, my room was as comfortable as hospital room can be, it was kept spotless by the staff, the wifi is free though a bit slow and my iPad would not connect, but I got around that.

So no problem.

Every member of staff had time to listen to and resolve the slightest issue

The location of the hospital is fantastic, and that coming from someone from Cumbria

Its just a shame I never got the chance to say goodbye to everyone

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Responses

Response from Nuffield Health, Brighton Hospital 5 years ago
Nuffield Health, Brighton Hospital

Submitted on 21/08/2018 at 13:57
Published on nhs.uk at 15:06

Dear Andi-Elizabeth,

Thank you for taking the time to review your recent admission to our Nuffield Health Brighton Hospital. I am very pleased to read that we exceeded expectations in most areas and, more importantly. achieved our prime objectives of excellent clinical and patient care.

Your feedback regarding the Wi-Fi will be shared with the facilities team. Our apologies if you were unable to complete any tasks that needed access to a faster connection.

Rest assured that this positive feedback has been shared with the clinical and support teams and although you didn’t get the chance to say goodbye to all the staff, they will be made aware of your positive feedback.

On behalf of everyone at Nuffield Health, Brighton Hospital. Thank you for taking the time to share your experience on the NHS choices website.

With regards,

Ben Bellchamber

On behalf of Nuffield Health, Brighton Hospital

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