This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Thoroughly pleasant

Posted By Jwh

"Thoroughly pleasant"

About: Crosshouse Hospital / Dietetics

(as the patient),

Went to see Pam for the first time, regarding my dietary needs related to my diabetes it was extremely informative and a thougherly pleasant visit and thanks to Pam's knowledge I am one lettuce leaf away from my rabbit! Just kidding Pam gone on to Bergen bread e. c. t. look forward to next meeting thank you very much for all your help.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/07/2018 at 09:43
Published on Care Opinion at 10:24

picture of Eunice Goodwin

Dear Jwh,

Thank you for taking time to let us know about your meeting with Pam and giving 'that loaf' a free plug (it is rather nice though). I will be delighted to pass your lovely message of gratitude to Pam and the team.

Good luck with the rest of your diabetes control.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Karen Lauder, Dietetic Service Manager - East, Dietetic, NHS Ayrshire and Arran 5 years ago
Karen Lauder
Dietetic Service Manager - East, Dietetic,
NHS Ayrshire and Arran

Submitted on 23/07/2018 at 10:38
Published on Care Opinion at 11:59

Dear Jwh,

Thank you for taking the time to post on Care Opinion about your time with Pam. I have passed on your kind words to Pam and she is delighted to have such positive and direct feedback.

Good luck with your ongoing Diabetes journey.

Best Wishes

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k