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"Contraception removal"

About: Bromley Healthcare / Contraception and reproductive health service

(as the patient),

I came to the beckenham beacon contraception department for removal of my iud mirena coil. As normal I was very nervous and even more so when the first nurse could not find the strings for removal, but this time I became very nervous but my nurse reassured me (Nathalie) and referred me to the doctor, after a short wait I saw (Dr Timaeus) and reception staff (Shona). They both calmed me and feel at ease, absolutely lovely ladies. The doctor managed to find the strings and successfully removed it with little to no pain. They was amazing 10/10, I couldn’t be happier with the treatment I received today and I would highly recommend beckenham beacon to friends and family.  

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 3 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 16/07/2018 at 14:37
Published on Care Opinion on 17/07/2018 at 08:12


Dear Adele

Thank you so much for taking the time to post your feedback.

Patients often feel nervous about attending any clinic and I am certain that your posting will give confidence to prospective clients.

We will of course ensure that the staff that you have praised are aware of your comments.

Thank you once again.

With Best Wishes

Julie

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