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Care Opinion

Waiting for over 3 hours 15 minutes

Story from nhs.uk

"Waiting for over 3 hours 15 minutes"

About: Milton Keynes Hospital / Accident and emergency

Poor staff cooperation. We have been told we are next for well over 50 mins, but still have not seen anyone. Would not recommend these lot even to an enemy.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 5 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust

Submitted on 16/07/2018 at 09:14
Published on Care Opinion at 14:03

We are terribly sorry to hear that your mother had such a poor experience whilst in our A&E department. If you would like to discuss this further please do not hesitate to get in touch with PALS (patient and liaison service) on pals@mkuh.nhs.uk and they will be able to help you. Once again we are so sorry that you had this experience at our hospital.

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