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"Care of a relative in hospital"

About: Glasgow Royal Infirmary / General Medicine (Wards 3, 4, 5 &46)

(as a relative),

I write on behalf of an older relative who recently required care in the high dependency unit in Glasgow royal infirmary.   The care given was exceptional and all staff made sure we were informed of what was happening to our relative. The nurses were warm, friendly, encouraging and compassionate. We can’t thank them enough for their skill and commitment to ensuring the highest standard of care was delivered. We would especially like to thank Carol Anne and Dionne who made our relatives stay so much less stressful.  

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Responses

Response from Antje Hannah, Personal Assistant/Team Support, Patient Experience and Public Involvement, NHSGGC 5 years ago
Antje Hannah
Personal Assistant/Team Support, Patient Experience and Public Involvement,
NHSGGC
Submitted on 17/07/2018 at 08:36
Published on Care Opinion at 09:13


Dear DrB,

Thank you for posting your feedback on Care Opinion.

This must have been quite an emotional time for you and I am glad to hear that the care and treatment given to your relative was exceptional. I will ensure that your kind words are shared with all the staff involved; they will be delighted to hear that they made such a difference to your relative and the family.

I hope that your relative has made a full recovery,

Best wishes,

Antje

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