"A very concerned & nervous patient"

I was very concerned about a missing coil. I rang the surgery & spoke to the practice nurse who saw me on the same day. The practice nurse examined me & for sure couldn't find the strings. She advised me what to do in the mean time to protect myself & she even did my smear test which I needed to book for (thank you). She arranged for the doctor to call after the weekend & first thing Monday morning, I got a call from the Dr who arranged a Friday appt for re-fitting of a new coil. I was so nervous about the re-fitting because when my previous was fitted in Birmingham it was very painful and unbearable.

On the morning of my procedure, the nurse & the Dr were very informative, calm & supportive & that helped to allay my fears. I even had to squeeze onto the nurse's hand during the procedure (so sorry for the tight squeeze). Everything went smoothly & it wasn't as painful as I expected it to be. I just want to say thank you all for the swift, gentle & lovely care I received.