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Hard working reception staff

Story from nhs.uk

"Hard working reception staff"

About: Swanwood Partnership

I visited twice this week and both times witnessed the receptionist going above and beyond, she was very busy but she was assisting the other receptionist and helped an elderly gentleman who was hard of hearing

Both receptionists looked happy and were dealing with rude and challenging patients

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Responses

Response from Swanwood Partnership 4 years ago
Swanwood Partnership

Submitted on 29/01/2020 at 11:47
Published on nhs.uk on 30/01/2020 at 10:03

Apologies for the practice delay in responding to your comments, I have recently taken over the management of the surgery and we are very grateful for your kind words. Our reception team always try to go above and beyond for our patients.

Practice Manager

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