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"PRE OP ASSESSMENT UNIT"

About: Luton & Dunstable Hospital / General surgery

I attended the pre-op assessment unit today, and although a portacabin manufactured some years ago, the experience was carried out promptly, efficiently and with professionalism. The appointment time was adhered to, and I actually got through the various tests and assessments quickly. My only issue is that the weighing and height calculations are carried out in the reception area, and I regard this as totally unacceptable. This is a sensitive procedure for those, like myself, who are morbidly obese, and I found it slightly uncomfortable. I really think the department should consider a better position for this assessment to take place. All of the staff were very pleasant and helpful, so thanks to them.

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Responses

Response from Luton & Dunstable Hospital 5 years ago
Luton & Dunstable Hospital
Submitted on 03/08/2018 at 14:24
Published on nhs.uk at 15:06


Thank you for taking the time to leave your recent feedback, We are pleased that your appointment ran to time. our Pre-assessment Unit is currently going through some major changes, We are in the process of moving to a much larger new unit within the hospital to help improve the patient experience, including more privacy area’s.

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