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Excellent efficient care

Posted By Caredfor

"Excellent efficient care"

About: Crosshouse Hospital / Gynaecology

(as the patient),

Recently an inpatient in the Gynaecology ward at Crosshouse Hospital. Care received pre and post op was exceptional. Doctors, Nurses, auxiliaries and domestics were caring and attentive at all times. Made a difficult time a lot more pleasant.  

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 10/07/2018 at 10:39
Published on Care Opinion at 15:44

picture of Eunice Goodwin

Dear Caredfor,

I am sure any visit to hospital can be concerning or worrying, but having an operation must be scary. What a difference it must make to have such a smooth experience from start to finish.

I will be delighted to make sure the pre-op, theatre, domestics and Gynae team all see this lovely post. Thank you for taking time to share this with us on Care Opinion.

I hope you are fully recovered,

best wishes,

Eunice

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