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"Thank you !"

About: Foscote Court (Banbury) Trust

I have had 2 appointments and yesterday 4th July 18 a surgrery at the Foscote. The whole experience has been brilliant. At no point as an NHS patient in a private hospital was I made to feel any different to a paying patient.

Upon my admission my wife and I were shown to a lovely private room with ensuite facilities and a balcony/view into the garden and beyond. All the procedures/choices were clearly explained to me and reiterated later, All the staff that dealt with me my nurse in the morning, tha anaesthatist, a lovely lady who prepped me for theatre (sorry forgotten her name but we had a nice discussion about housing and country views), my nurse in the recovery room, and my Nurse in the afternoon, and not forgetting the wonderful consultant/surgeon -they were all brilliant. The food was very very good -a lovely fresh prawn sarnie on brown with cranberry juice and jelly and ice crean (for a sore throat ...honestly) as well as a pot of decent quality tea !.

I have been in hospital and had surgery for accidents etc several times in my 54 years but this experience was the best ever ( considering no one wants to be in hospital).

I would just like to thank you all for making an unpleasant thing ...well pleasant.

Paul Lucas

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Responses

Response from Foscote Court (Banbury) Trust 5 years ago
Foscote Court (Banbury) Trust
Submitted on 18/07/2018 at 14:18
Published on nhs.uk at 15:06


Thank you so much for your very positive review of your recent experience at The Foscote. We really appreciate you taking the time to provide this and your kind words have been shared with all our team. As you note, all of our patients are highly valued and receive the highest levels of care and individual attention. We're very pleased that our staff kept you well informed and that you enjoyed the comfort of your room and our excellent in-house catering. We always aim to make our patients' experience as pleasant as possible and are delighted that we succeeded in this for you. Thank you, again, and we all wish you a speedy recovery.

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