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"Excellent treatment."

About: Northumbria Healthcare NHS Foundation Trust

I presented ar HGH on 30th June with a suspected broken ankle and in great pain. I was triaged immediately. X-rayed, bone reset and plastered and sent to Cramlington where again l was seen immediately, treated and admitted to ward one. The following morning l had surgery then returned to ward one for aftercare.for the next three days. The care l received was excellent by any standard, from the moment l arrived l was treated with kindness, caring and good humour by surgeons, doctors, the anesthiatist, nursing staff and ancillary staff.

I was seen by physio’s and OT’’S all exceptional.

My room was immaculate and the food more than acceptable.

Thank you and very well done NHS

Christine Clark

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Responses

Response from Northumbria Healthcare NHS Foundation Trust 5 years ago
Northumbria Healthcare NHS Foundation Trust
Submitted on 06/07/2018 at 15:36
Published on nhs.uk at 16:06


Dear Christine,

I am sorry to hear about your broken ankle and the pain you suffered, it’s great to know you were able to get the appropriate treatment so quickly from our team at Hexham.

It will be a pleasure to forward your review to all of the staff who made such a positive impact on your time in hospital. I am sure they will greatly appreciate you taking the time to share it with us.

All the best and I hope you now are on the mend.

Annie

Annie Laverty – Chief Experience Officer

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