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"Unexpected visit to A&E"

About: Croydon University Hospital / Accident and emergency

I had an unexpected visit to A&E today, that then led to a visit to theatre for badly infected abyss removal.

I arrived at 7am and was very quickly seen, each stage progressed efficiently, with very mild (expected) waiting time. I was home and back resting by 4pm!

Above all, from the moment I arrived, from the receptionist, to the triage nurses, the Anaesthetists, the surgeons, the recovery nurses, to all the discharge staff - who were all equally exceptional and made my whole experience very comfortable.

I have to admit, I was extremely nervous and to be honest hadn’t heard great reviews about this particular hospital, but down to the staff - have excelled my expectations! I cannot praise them enough!

Keep up the great work guys! 🤩

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Responses

Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 5 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services
Submitted on 06/07/2018 at 15:41
Published on Care Opinion at 16:14


Thank you for your great feedback. I am so glad all went well and I hope you are more comfortable now and on the mend

Best Wishes

Hilary Frayne

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