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Flawless Gastroscopy

Story from nhs.uk

"Flawless Gastroscopy"

About: University Hospital Of North Durham

Too often, people only find the time to review their bad experiences. This I'm happy to say was the opposite.

All staff I interacted with were caring and respectful - clearly explaining all steps of the procedure and the mild risks associated.

From start to finish - it was a great level of care and service. My Gastroscopy was on time and went smoothly (as can be expected for my first time).

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Responses

Response from University Hospital Of North Durham 5 years ago
University Hospital Of North Durham

Submitted on 11/09/2018 at 10:46
Published on nhs.uk at 12:06

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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