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Poor!

Story from nhs.uk

"Poor!"

About: The Princess Royal Hospital / Older people's healthcare

My father in law was admitted to this ward thru A&E and after 6 weeks was transferred to a nursing home in a poor state. Pressure sores, unkempt, unrecognisable. The ward gives the impression of being capable but they do not fulfill this impression. FIL was not fed although some fluids were given intravenously when they realised he hadn't eaten or drunk enough.. The whole place is not joined up and the only time a doctor sort our input was when they want us to mark his files as 'do not resuscitate' .

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Responses

Response from The Princess Royal Hospital 5 years ago
The Princess Royal Hospital

Submitted on 02/07/2018 at 15:00
Published on nhs.uk at 16:06

Good afternoon,

Thank you for getting in touch to advise us of your concerns. Please accept our sincere apologies for the upsetting experience you and your Father-in-Law have had.

I will share this feedback with the Ward Manager for AMU at the Princess Royal Hospital so she is aware of the concerns you have.

In the meantime I would ask you to consider making contact with the PALS service to discuss these concerns and so we can advise and support you appropriately.

We can be contacted on 01952 641222 extension 4382.

Thank you

Kind Regards

Patient Experience Team

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