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Care Opinion

Excellent

Story from nhs.uk

"Excellent"

About: St Michael's Hospital (Hayle)

St Michael’s Hospital, Hayle, is the most wonderful hospital I have known. I was admitted for surgery 25/06/2008. All the staff of every capacity and skill were so concerned for my wellbeing, it took all my anxiety away of the surgery. The food was excellent and varied to suit everyone. I am looking forward to my recovery and ongoing support from such dedicated people. I am so grateful for their vocation and shall remember them all for the rest of my life.

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Responses

Response from Michaela Johnson, QI Manager, Quality Improvement, Royal Cornwall Hopitals NHS Trust 5 years ago
Michaela Johnson
QI Manager, Quality Improvement,
Royal Cornwall Hopitals NHS Trust

Submitted on 09/07/2018 at 16:18
Published on Care Opinion at 17:19

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Dear Michael

Thank you very much for posting such a wonder review of St Michaels Hospital, Hayle; following your surgery on 25 June. I am delighted to read that all staff of every capacity and skill were concerned for your wellbeing, and helped to keep you calm at what was understandably an anxious time. I am pleased you also enjoyed the food and felt that it catered for all patients.

I will share your kind words and praise with the team at St Michaels as I know they will be delighted to receive it and really appreciate that you have taken the time to share your experience in their care.

Thank you again and I hope that you are now recovering well from your surgery.

With kind regards

Michaela Brewer, Patient & Family Experience Coordinator

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