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"UPDATING APPOINTMENT LETTERS OF PM & PMT"

About: Pontefract General Infirmary / Pain Management

Recently I received an Appointment Letter for Ongoing Treatment @ Pinderfields General Hospital [PGH] dated 12-04-2018.

This appointment was informing me that an appointment has been provided to attend @ PGH for ongoing treatment @ the PMT - this appointment was held @ the Infusion Unit [IU] for Intravenous Infusion [IVI] with the following information for the IVI:

Date:

Monday 21-05-2018

Time: 2:30 pm [14:30 hours]

Department: Infusion Unit

Location: PGH - Level A, Gate 3A

I was informed by one of the Nursing Sister's who advised me to contact the PMT @ PGI to update their Appointment Letters prior to dispatch to patients addresses.

However, all this information that your PMT Department @ Pontefract General Infirmary [PGI] hasn't been updated as yet. The new information for PMT Department to update are as follows:

Department: Infusion Unit

Location: PGH - Level B, Gate 14

It would be appreciated if this information is updated for further appointment letters not just for me, but also for other patients that are under the PMT Department.

Your assistance would be much appreciated.

Kind Regards

JHC

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Responses

Response from Pontefract General Infirmary 5 years ago
Pontefract General Infirmary
Submitted on 20/06/2018 at 10:59
Published on nhs.uk at 12:06


Thank you for taking the time to post your comments.

We really do value all feedback as it helps to improve our services.

I will pass on your concerns to the team involved and I am sorry that you have been left feeling frustrated by our services.

Thank you again

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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