This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Superb Care"

About: Royal Hallamshire Hospital / Ophthalmology

At first I thought that I had a smudge in my glasses.

But, I came to realize that it wasn't my glasses, but that the 'smudge' was in my eye.

The smudge grew larger and darker and so I went to the Ophthalmology Emergency Clinic.

I didn't have to wait long to be seen by the most caring, knowledgeable and professional staff.

Tests and scans were performed and it was determined that there was a leaky blood vessel behind the retina that was causing it to bulge and was the cause of the dark 'circle' that I was seeing.

It was caused by stress.

It was determined that this is a condition that tends to resolve itself by the blood being reabsorbed into the body and the recommendation was to come back in three months.

I felt completely reassured knowing all that was done to diagnose this condition.

I cannot say enough about the superb care I received.

Every person I dealt with made me feel as if they were genuinely concerned for me.and I believe they were.

I have complete trust in this department.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 27/06/2018 at 16:00
Published on Care Opinion on 28/06/2018 at 10:02


Thank you for sharing your experience of using our Ophthalmology services and how you felt confident following your diagnosis and treatment. I shall ensure that your compliments and kind words are passed on to the staff who always value such compliments.


Thank you for your feedback and kind regards.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k